Going Mobile: Getting Started with Intuit GoPayment
If you have any opportunities to make remote sales, you need to make sure you’re able to accept payments on your mobile devices. Otherwise, you’re losing money.
By now, you’ve probably seen them at art fairs, trade shows, or other group gatherings: those little credit card swipers connected to smartphones or tablets.
Intuit offers one through its GoPayment mobile payment-processing service. And that little reader can increase your customer base if anyone in your company sells products or services away from the office (or if you take on a side business where that might occur).
Your mobile employees can seal the deal, collect the payment, and issue a sales receipt – wherever they are. GoPayment data can then be downloaded into QuickBooks.
Figure 1: Intuit will supply you with a free GoPayment card reader when you sign up for the service.
The first step is to sign up for a QuickBooks Payments account, which you can do here. Two pricing plans are available, one for frequent users and another for the occasional mobile sale.
Once you’ve filled out the required form and received an approval email from Intuit, you’ll create a password and download the app (both iOS and Android devices are supported). Intuit will send you a free card reader, but you’ll be able to enter transactions manually in the meantime.
Next up: sign into the Merchant Service Center, a website designed to help you manage your Intuit merchant accounts. If you already have a merchant account that lets you accept debit and credit cards through QuickBooks, you’ve probably been to this site. If so, open the Account menu in the Merchant Service Center and select Mobile Payments under My Subscribed Services.
You’ll see your own name and login information in the list of users, and you’ll be able to add other authorized users by clicking Invite Users. Each can be assigned a different access level, with varying levels of activity permissions.
Figure 2: When you have multiple users in your GoPayment account, it’s a good idea to assign roles to them, which limits the activities they can perform.
The Merchant Service Center contains a variety of online tools that let you, for example, enter credit card transactions, create recurring payments, and run reports. Those are fairly simple, straightforward actions.
It’s also capable, though, of more sophisticated functions, like reversing transactions. If you’ve never had a merchant account, it’s critical that you let us introduce you to this tool. You’ll be dealing directly with financial institutions that have a variety of fees, regulations, posting deadlines, etc., and you need to understand all of the rules thoroughly.
Managing the Merchant Service Center is probably the most difficult task related to GoPayment. Once you’re set up on your smartphone or tablet (go to Settings to customize receipts, enter item information, specify card reader type, etc.), transaction processing should be fairly simple.
Figure 3: The Android version of GoPayment
Click Take Payment to get to the transaction screen, if you’re not already there. Either swipe or scan the card (or enter the customer’s card information manually), have him or her sign right on the screen with a finger or stylus, and wait as the card processes. Once a transaction is authorized, you’ll see a receipt on the screen that can be emailed to the customer.
That’s it. Your sale is complete, and you’ll be able to download it into QuickBooks.
GoPayment was built to be easy – and fast – to use, so you don’t leave customers waiting for a long time. But your background bookkeeping must be by-the-book, and your understanding of merchant accounts thorough. We want to see you increase your sales and maintain a complete, accurate QuickBooks company file.